1. About this policy
This Privacy Policy explains how Campbelltown Landscaping ("we", "us", "our") collects, uses, holds and discloses personal information about people who use this website or submit enquiries through it. We are bound by the Privacy Act 1988 (Cth) and the Australian Privacy Principles set out in that Act.
2. What information we collect
We collect personal information that you voluntarily provide to us when you submit an enquiry through the contact form, call the phone number listed on this website, or otherwise communicate with us. The information typically includes:
- Your name
- Your contact details (phone number, email address)
- Your property address or suburb
- Details about the landscaping project you're enquiring about
- Any other information you choose to share in your enquiry
3. How we use your information
We use the personal information you provide for the following purposes:
- To respond to your enquiry and arrange a consultation
- To refer your enquiry to our nominated landscaping contractor partner
- To follow up on quotes, projects and ongoing service delivery
- To send you information about our services that you have requested
- To comply with our legal obligations
4. Disclosure of personal information
The most important disclosure to be aware of is this: information submitted through this website is shared with our nominated landscaping contractor partner so that they can respond to your enquiry and provide quotes or services. The contractor partner is a separate legal entity, and their handling of your information is governed by their own privacy policy — a copy of which can be requested directly from them.
Other than this referral, we may also disclose your personal information:
- To service providers who help us operate this website (e.g. form hosting, email delivery)
- Where required by law or to comply with a legal obligation
- To protect our rights or the rights of others where this is reasonable and lawful
We do not sell your personal information to third parties.
5. How we store and protect your information
Personal information is stored on servers operated by reputable service providers (form hosting, email and cloud storage providers) located within Australia or in jurisdictions with comparable data protection standards. We take reasonable steps to protect your information from misuse, loss, unauthorised access, modification or disclosure.
6. Cookies and website analytics
This website may use cookies and similar technologies to understand how visitors interact with the site. Where analytics tools are used, they are configured to respect Do Not Track signals where possible and to collect only the minimum information needed to understand site performance.
7. Accessing and correcting your information
You have the right to request access to the personal information we hold about you, and to ask us to correct any inaccurate or incomplete information. To make a request, contact us using the details below.
8. Complaints
If you believe we have not handled your personal information in accordance with this policy or the Australian Privacy Principles, please contact us using the details below. If you are not satisfied with our response, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
9. Changes to this policy
We may update this Privacy Policy from time to time. The most recent version will always be available on this page. The "last updated" date below indicates when the most recent change was made.
10. Contact us
If you have any questions about this Privacy Policy, or about how your personal information is handled, please contact us:
Campbelltown Landscaping
Phone: 02 4706 8284
Service area: Campbelltown, NSW 2560
Last updated: October 2026